Frontline.io turns your customer's CAD data into interactive digital twins, then wraps training, remote support and maintenance around them. Static manuals become guided, hands on procedures that run on any device, from a phone to a headset. The result is faster training, fewer site visits and less downtime across the equipment lifecycle. It is a no code platform, so teams build and deploy workflows themselves, without developers or a specialist VR studio.
Digital twin generation
Turn 3D CAD models into interactive twins your customer can zoom, rotate and take apart, ready to build training and maintenance around.
AI assistant
Convert PDFs into guided workflows, translate instructions and speed up content creation for both authors and end users.
Interactive parts catalogue
A 3D catalogue tied to the digital twin, with metadata and spare parts information built in.
Guided procedures
Build step by step flows visually with drag and drop, with animations that highlight each operation on the twin.
Remote visual assist
Real time AR support with annotations, video and shared views, overlaid on the equipment to cut travel and resolve issues faster.
Immersive training room
Trainees and instructors meet around a shared twin in VR, AR, MR or the browser, with no physical kit required.
Real time analytics
Track steps taken, decisions made and feedback given, with integration into BI and AI systems for deeper analysis.
Security and access control
Role based user management keeps the right procedures and data with the right people. SOC 2 Type II certified.
Industrial training
Train technicians to assemble, maintain and troubleshoot complex machinery on a digital twin, and onboard new staff in a virtual environment that lowers risk.
Field support and maintenance
Remote experts guide on site workers through repairs via AR, with interactive flows that keep every step to procedure.
Parts identification
The 3D catalogue makes spare parts easy to find and order, so parts data never holds up a repair.
Compliance and verification
Standardise how tasks are done, then record each run to prove compliance and spot where mistakes recur.
Sales and showroom
Show machines in 3D and let clients explore configurations without shipping a physical prototype.
Manufacturers of complex machinery
OEMs who need to train users and service technicians on the equipment they build.
Field service and maintenance teams
Distributed engineers who need reliable remote guidance for repairs.
Training and L&D departments
Teams who want to scale training without relying on physical machines or travel.
Operations and process improvement
Managers focused on cutting errors and understanding how tasks are really done in the field.
Technical preparation
- Confirm device compatibility across AR glasses, tablets, phones and desktop
- Verify network reliability for live remote support sessions
- Check camera and microphone access for assisted reality tools
- Validate supported file formats for 3D models and work instructions
Platform and account setup
- Set up the workspace and user groups for admins, trainers and engineers
- Assign permissions for creating, editing and running procedures
- Configure single sign on or identity management if required
- Agree naming conventions for instructions, devices and teams
Content and rollout
- Map existing maintenance workflows to the platform
- Upload current manuals, PDFs, videos and 3D models
- Test procedures on real equipment before rollout
- Validate instructions with subject matter experts
