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RAUM

Vendor: RAUM

Overview

RAUM is an enterprise metaverse and VR collaboration platform built for teams, organisations and businesses. It provides fully 3D virtual spaces where people can meet, collaborate, present and work together, with more presence than a typical video call thanks to immersive environments and spatial tools. It is designed for productivity, minimising the distractions commonly found in 2D meetings and creating a focused virtual workplace that feels more real. Their licensing model is workspace based rather than per user, which helps organisations scale VR usage more flexibly. RAUM is GDPR compliant, hosted in Germany, and supports both VR devices such as Quest and PC VR, as well as a browser based spectator mode.

Product overview

Immersive virtual spaces

Multiple curated workspaces for different use cases, meetings, workshops and collaboration.

Custom avatars

The FACES avatar system lets users build personalised, realistic digital selves.

Spatial collaboration tools

Canvases, 3D models, multi screen sharing and document or media integration.

3D asset integration

Supports importing and collaborating on 3D models such as glTF and FBX via their management tools.

No per user pricing

Charges are based on workspace rather than individual user accounts, helping with scaling.

Browser and spectator mode

Non VR users can join via web, making participation more accessible.

Quick onboarding and academy

A guided first steps tour and training sessions so teams can get up to speed quickly.

Secure, German hosted infrastructure

Data is hosted in Germany, supporting GDPR and enterprise security needs.

Partner program and expert network

A Genius partner program for advanced users, trainers or integrators.

Remote meetings and workshops

Hold fully immersive team meetings, workshops or brainstorms in virtual rooms rather than on a standard video call.

Presentations and pitching

Present 3D models, roadmaps or complex ideas in a way that is more engaging and spatial.

Training and onboarding

Train employees on processes, tools or onboarding tasks in a realistic but virtual environment.

Client events and virtual showrooms

Host immersive client meetings, product demos or virtual offices to showcase designs or workflows.

Team collaboration

Use canvases and spatial tools to sketch, ideate and collaborate on visual projects with presence.

Education and workshops

Teaching, training cohorts or educational programmes that benefit from immersive, shared virtual space.

Enterprises and corporations

Companies that need a scalable, professional VR metaverse for internal collaboration.

Training and L&D teams

Learning and development leaders who want to run immersive training or workshops.

Design and engineering teams

Teams working with 3D models or spatial workflows who can benefit from reviewing in VR.

Sales and client facing teams

Businesses that want to present products or ideas in immersive, branded spaces.

Remote and distributed teams

Organisations with globally distributed members who want a stronger sense of presence.

Event organisers

People organising virtual events, conferences or VR based networking experiences.

Technical and workspace setup

  • Confirm headset compatibility and check Wi-Fi stability for synchronous multi-user sessions
  • Ensure all devices have the latest version of RAUM.app installed, and validate account and workspace access
  • Create or configure the organisational workspace, and assign user permissions such as admin, organiser or participant
  • Set up dedicated rooms for recurring sessions and upload branding elements such as logos or environment décor

Team readiness and content preparation

  • Provide onboarding for facilitators and participants, and train users on basic navigation and collaboration norms
  • Prepare guidance for joining from PC or 2D mode if needed
  • Import multimedia assets, slides, PDFs, videos or images, and add relevant 3D models or props
  • Configure seating layouts and pre-load content onto boards or screens for smoother sessions

Session and facilitation setup

  • Conduct a test session with organisers to validate voice chat, avatar visibility and interactions
  • Assign roles such as host, co-host or presenter, and create a backup room in case of technical issues
  • Establish etiquette for speaking, movement and tool usage, and offer comfort options such as seated mode
  • Monitor participant engagement during the session and adapt pace accordingly

Operational support and review

  • Assign a dedicated technical support contact and prepare backup headsets or alternative access methods
  • Plan battery and charging cycles for long sessions, and document troubleshooting steps for common issues
  • Gather participant feedback and log decisions or outcomes from the session
  • Evaluate room layout effectiveness and plan follow-up sessions based on insights

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