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Device Management

ArborXR

Vendor: ArborXR

Overview

ArborXR is a purpose built device management and content deployment platform for AR and VR headsets. It enables organisations to manage large fleets of XR devices remotely, control what users can do in the headset, and deploy apps and content efficiently. It is trusted by thousands of organisations across enterprise and education, and supports a wide range of devices including Meta Quest, Pico, HTC and AR glasses. ArborXR is built with the specific challenges of XR management in mind, offering capabilities that typical mobile device management systems lack.

Product overview

XR device management

Enroll, monitor and configure headsets at scale, with support for bulk enrollment.

Remote content deployment

Push apps, 360 degree videos, WebXR links and other files to headsets, managing versions and tracking install status.

Home and kiosk mode

Replace the native VR launcher with a custom, locked down environment, limiting app access and branding the home screen.

Remote view

See what users are seeing in real time over Wi-Fi, useful for support or guiding users.

Role based access control

Manage permissions for admins, group admins and other roles.

Analytics and learner insights

Track how users are using content and their progress, syncing with LMS or BI tools.

Enterprise security

Remote wipe, certificate management, OS updates on certain devices, and secure groups.

Flexible enrollment methods

QR code, Device Setup App or batch configuration, plus support for Meta Horizon Managed Services.

Content library and release channels

Organise apps and content in a library, manage versions via release channels, and share with ISVs or other teams.

OS updates

Support for remote OS updates on compatible devices such as Pico and Magic Leap 2, managing firmware centrally.

Enterprise and corporate training

Deploy training apps, restrict devices to only the required content, and monitor usage.

Education

Schools, colleges or universities managing VR labs, training headsets and education apps.

Pilot and proof of concept programmes

Managing a small fleet of headsets during trial phases, then scaling up.

Event and kiosk deployments

Use kiosk mode to lock headsets to a single app or experience, such as a VR demo at a show.

Remote support

Use Remote View to help users with troubleshooting, onboarding or guided VR experiences.

XR content testing and rollout

Developers or XR teams can push new app versions and monitor installs across their fleet.

Safety and compliance training

Distribute safety simulation apps and ensure only approved content is available.

IT and XR operations teams

Large organisations managing many headsets.

L&D teams

Rolling out immersive training programmes.

Education administrators

Managing VR labs or XR based coursework.

XR developers and ISVs

Needing to distribute, version and monitor their apps in enterprise fleets.

Event organisers

Wanting to run controlled demos or VR activations.

Enterprises with mixed device fleets

Such as Pico, Quest and AR glasses, that need one central MDM.

Technical readiness and platform setup

  • Confirm device compatibility and ensure stable connectivity for enrollment and management
  • Verify all devices are updated to the latest firmware, and confirm console access and content storage
  • Create an organisational workspace, add user accounts, and assign roles such as admin or device operator
  • Configure device groups by location, team or course, and upload branding assets if needed

Content and device enrollment

  • Upload apps or content packages, organise into categories, and verify compatibility with each device type
  • Test content on a single device before large scale deployment, and set version control and update policies
  • Enroll all devices into the console and configure settings such as Wi-Fi, policies and kiosk mode
  • Confirm device functionality, tracking, controllers and audio, before wider rollout

Team readiness and deployment

  • Train administrators and operators on console usage, and set user expectations for device policies
  • Establish workflows for content deployment, updates and monitoring, with support documentation ready
  • Schedule app deployment or updates and confirm devices receive apps and settings as intended
  • Monitor device status and connectivity in real time, and document deployment completion

Operational support and improvement

  • Maintain regular device checks, battery, firmware and hardware health, and schedule content updates
  • Keep troubleshooting guides and back up configurations and deployment logs
  • Evaluate device performance and app usage metrics, and gather feedback from end users
  • Plan device rotation and refresh cycles, and review programme efficiency for iterative improvements

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